Last Updated: June 28, 2026
At Judgewatches.store (Brand: Judge), we aim to provide a secure, transparent, and smooth checkout experience. This policy outlines our accepted payment methods, data security protocols, and the exact procedures and timelines for processing refunds for our customers in India.
1. Accepted Payment Methods
To offer you maximum convenience, we support both online prepaid payments and cash options. We accept the following modes of payment at checkout:
- Prepaid Options: All major Credit Cards, Debit Cards, Net Banking, and instant UPI transfers (via Google Pay, PhonePe, Paytm, etc.).
- Cash on Delivery (COD): Available for eligible pin codes across India at no extra charge.
2. Payment Security & Data Privacy
Your financial security is our highest priority.
- All online prepaid transactions are processed through authorized, secure, and PCI-DSS compliant payment gateways.
- We do not store, view, or retain your raw credit/debit card numbers or bank account passwords on our servers. All data is encrypted using Secure Sockets Layer (SSL) technology during transmission.
3. Order Verification for Cash on Delivery (COD)
To ensure the authenticity of orders and prevent fraudulent delivery attempts:
- After a COD order is placed on judgewatches.store, our customer support team may contact you via phone call or WhatsApp at +91 9958778399 to verify your shipping address.
- Once verified, the order will be processed for dispatch. Unverified or unresponsive COD orders may be canceled at our sole discretion.
4. Zero Hidden Charges
We believe in 100% pricing transparency.
- Shipping Charges: ₹0 (Completely Free Shipping across India).
- COD Fees: ₹0 (No extra handling fees for choosing Cash on Delivery).
- The price you see on the product page is the final price you pay at the checkout page. There are no hidden transaction fees or taxes added unexpectedly.
5. Refund Policy & Timelines
Refunds are strictly issued upon successful cancellation of an un-shipped order or after a returned product passes our standard quality inspection (as per our 7-Day Return Policy).
| Payment Method Used | Refund Mode | Processing Timeline |
| Prepaid Orders (UPI, Card, Net Banking) | Reverses automatically back to the original bank account/card used during checkout. | 5 to 7 Business Days |
| Cash on Delivery (COD) | Secure Bank Transfer (NEFT/IMPS) or UPI Transfer. | 5 to 7 Business Days (After receiving customer’s bank details) |
A. Process for COD Refunds:
Since we cannot hand over physical cash back to you for a COD return, our customer service team will securely contact you via email (support@judgewatches.com) or phone (+91 9958778399). You will be requested to provide:
- Account Holder Name
- Bank Name & Account Number
- IFSC Code OR a valid UPI IDThe refund will be transferred directly to this account within 5–7 business days after your returned watch passes inspection at our facility.
B. Late or Missing Refunds:
If you haven’t received your refund within the stated timeline, please check your bank account or contact your credit card company first, as it may take some processing time before your refund is officially posted. If you’ve done this and still have not received your refund, please contact us immediately.
6. Customer Support Contact Information
For any payment failures, double-deductions, or refund status queries, contact us directly:
- Brand Name: Judge
- Website: judgewatches.store
- Registered Address: B13 Vardhman City 2 Plaza, Asaf Ali Road, Near Delhi Stock Exchange, Turakman Gate, Delhi – 110002, India.
- Email: support@judgewatches.com
- Phone / WhatsApp: +91 9958778399
